Attracting and retaining diverse talent is an important step toward growing an inclusive, successful employee base that can help your company achieve its goals. A diverse employee base will positively impact customer service and CSI. In addition, it increases a loyal customer base, referrals and additional sales. This session will raise awareness of how each step of the human resources process can impact inclusivity. By participating, your organization will have the tools to create the culture, benefits and recruiting processes that bring diversity to your teams. Topics covered in this class will include recruitment, onboarding, training, shadowing and mentoring in addition to untraditional work-life benefits attractive to a diverse workforce.